CYA Consulting Group, Inc.
Executive Coaching and Training in
Performance Excellence
Helping People Help Themselves!
Since 1996
SERVICES
EXECUTIVE COACHING
Individually tailored to meet the unique personal and professional goals of the client. Each client develops their own GREATNESS plan!
PERFORMANCE EXCELLENCE TRAINING
Learn skills to improve your leadership capability, your organizational effectiveness, and your operational efficiency—all designed to increase your bottom line … and, have fun doing it!
OUR PURPOSE
CYA was started in 1996 to help people help themselves! We provide clients with high-quality executive coaching and training in personal mastery leadership, organizational effectiveness, and operational efficiency for the greatest impact and benefit to themselves, their organizations, and to others. We respond rapidly to help you resolve issues and solve problems. Our purpose is IMPROVEMENT!
Improvement leads to excellence. Excellence means the very best which equals greatness. Greatness is quality. Quality demands Leadership!
RESULTS-ORIENTED
We are proud of our track record in helping nearly 3000 people advance in their careers either through promotions, pay increases, or becoming first-time entrepreneurs. We stick with you through thick and thin. We have UNWAVERING faith in your ability. Results are our claim to fame.
OUR APPROACH
Our service includes a comprehensive assessment of your talents and the development of a Greatness Plan Strategy (GPS). We use a Systems Thinking approach that focuses on 4 major areas (4): Leadership, Planning, Teaming and Valuing, and Continuous Quality Improvement (data collection, analysis, project management, and process improvement). Our efforts result in you learning and applying a variety of industry-standard tools and techniques, such as the SWOT, Flowchart, etc., combined with a variety of tried and true creative tools to ensure your company's sustainability.
TURNAROUND STRATEGIST
CYA is a turnaround strategy company that is available to assist in a crisis with an organizational issue or problem. Just call, text, or email. Leave your contact information and you will receive a response within 4 hours, and a solution shortly after that.
WHAT WE DO
OUR STORY
We use a specialized Performance Excellence curriculum that is tailored to each individual and/or their team. The curriculum has four (4) focus areas:
1. Leadership
2. Planning and Strategy
3. Teaming and Valuing of Employees and Customers
4. Continuous Quality Improvement
Data Collection and Analysis
Project Management
Process Improvement
We specialize in Performance Excellence! We use a Systems Thinking Framework to educate and train you and your staff. That way, you can effectively apply continuous improvement tools and techniques for long-term sustainability. Our techniques are easy to implement. They are complementary to what you are already doing. We offer opportunities for open dialogue and all information is kept confidential.
WHO WE ARE
HOW WE WORK
Most of our business is word of mouth, and we are happy to provide you with contact information for clients who can give you additional insights about the quality and quantity of the work we do! We deliver!
Our techniques are guided by our two simply detailed literary resources:
1) A Systems Thinking Model for the Education and Training of Performance Excellence
2) Toolz You Can Use Companion Handbook
Each of these creatively crafted and beautifully designed books can be found for purchase at Amazon.com. The books’ content aligns with the 4 focus areas of the curriculum we use to increase knowledge about continuous quality improvement and to assist in the professional development of staff’s talents and strengths.
Deming: It is not enough to work hard, you must know what to work on! CYA helps you work on what is important, and propels you beyond success!
CYA was founded in 1996 by Dr. Yvonne Simmons Howze. The company is named after Yvonne's two oldest grandsons, Christopher and Andrew in combination with her name. Dr. Howze served on several local and national non-profit Board of Directors’, and found that a missing element for non-profits to access private and governmental grants was a lack of evaluative data to determine and validate their level of success. In other words, the organizations were doing excellent work but fell short of being able to prove it. She founded CYA on that premise--to prove and to improve!
Today, CYA has expanded to work with governmental entities, educational and healthcare systems, and small businesses, especially start-ups. Introducing a conceptual framework and a variety of continuous improvement tools drives results, and propels an organization to a level of success far beyond their current status. When difficult issues and problems surface, CYA is readily available to assist with resolutions and solutions.
Yvonne is a Vanderbilt alum, having received her doctorate in Education with emphasis in Curriculum and Instruction. She is a Master Trainer in Performance Excellence, with certifications from the American Society for Quality in Management and Operational Excellence, and from Gallup as a Strengths Finder Coach.
Dr. Howze is a Kellogg National Leadership Fellow. She has studied leadership all over the world and is a nationally acclaimed speaker on leadership and operational excellence. She is repeatedly contacted for advice and organizational remedies, and more than 2700 people from healthcare, education, government, and business entities have graduated from 'HOWZE University'. Of those who participated in her training, approximately, 96% have either been promoted to a higher-paying job, advanced in their careers, found a new career path, or started their own companies.
Her battle cry: You cannot lose with the stuff we use!
Certified StrengthsFinder Coach
Certified Manager of Quality and Operational Excellence