FREE DOWNLOAD Healthcare Monograph: Knowledge, Integration, and Alignment of the American Society for Quality Body of Knowledge (QBOK®) Framework and the Baldrige Excellence Framework® for Healthcare
This healthcare monograph was created by three (3) qualified members of the American Society for Quality (ASQ). The monograph describes what ASQ members need to know and do using the ASQ QBOK® and the Baldrige Excellence® Frameworks as a means of ensuring personal, organizational and operational excellence. This monograph gives validity as to how each framework’s components work in sync to ensure that quality outcomes link to patient care and result in a high-quality patient experience. Additionally, under each Baldrige category, an overview and description are provide, along with a list of best practices to apply the ASQ principles, techniques, and tools for achieving new levels of performance.
This monograph is intended to:
1. Simplify concepts related to the QBOK® and the Baldrige® criteria.
2. Show how each set of concepts are aligned and integrated to help healthcare systems assess themselves.
Although the authors’ intentions are to increase ASQ members’ knowledge, the monograph would be useful to anyone interested in leading organizational change, for engaging their workforce, and for creating a viable and sustainable culture of quality.
This healthcare monograph was created by three (3) qualified members of the American Society for Quality (ASQ). The monograph describes what ASQ members need to know and do using the ASQ QBOK® and the Baldrige Excellence® Frameworks as a means of ensuring personal, organizational and operational excellence. This monograph gives validity as to how each framework’s components work in sync to ensure that quality outcomes link to patient care and result in a high-quality patient experience. Additionally, under each Baldrige category, an overview and description are provide, along with a list of best practices to apply the ASQ principles, techniques, and tools for achieving new levels of performance.
This monograph is intended to:
1. Simplify concepts related to the QBOK® and the Baldrige® criteria.
2. Show how each set of concepts are aligned and integrated to help healthcare systems assess themselves.
Although the authors’ intentions are to increase ASQ members’ knowledge, the monograph would be useful to anyone interested in leading organizational change, for engaging their workforce, and for creating a viable and sustainable culture of quality.
This healthcare monograph was created by three (3) qualified members of the American Society for Quality (ASQ). The monograph describes what ASQ members need to know and do using the ASQ QBOK® and the Baldrige Excellence® Frameworks as a means of ensuring personal, organizational and operational excellence. This monograph gives validity as to how each framework’s components work in sync to ensure that quality outcomes link to patient care and result in a high-quality patient experience. Additionally, under each Baldrige category, an overview and description are provide, along with a list of best practices to apply the ASQ principles, techniques, and tools for achieving new levels of performance.
This monograph is intended to:
1. Simplify concepts related to the QBOK® and the Baldrige® criteria.
2. Show how each set of concepts are aligned and integrated to help healthcare systems assess themselves.
Although the authors’ intentions are to increase ASQ members’ knowledge, the monograph would be useful to anyone interested in leading organizational change, for engaging their workforce, and for creating a viable and sustainable culture of quality.