This is a presentation made to the American Society for Quality membership. The presentation gives tribute to the album declared by Apple Music as the greatest album of all time, The MisEducation of Lauryn Hill. It is the first hip hop album to win a Grammy! The album debuted in 1994, and is going strong today--25 years later! Now, that's quality!

If we truly want quality, ‘the answer is within you and you can define your own destiny’ (Lauryn Hill, 1998).